The company was founded in 2000 in Ireland by James Aitken.
James has 30 years experience in the travel industry. He previously owned and sold Balmoral Travel and Mackenzie River Travel. The company was created as an independent family run business and this is how it remains today. Being a Scotsman, he eventually chose to move back to Scotland and relocated the company headquarters to Edinburgh in 2007. After a few moves and staff additions the company is now headquartered in a historic landmark near Edinburgh's shore.
James was a consultant for Clansman Monarch and MacItalia. Currently, he is President of the Scottish chapter of SITE, the Society of Incentive and Travel Executives. He is a member of the travel trade and business tourism steering group at VisitScotland. He is also Treasurer and a member of the board of UKinbound.
Marta Kucharczyk joined Cashel Travel in 2003. Previously, she worked as a lecturer in Poland in Polish literature. She oversees the operations department and is the joint owner. Currently, she has been developing new markets in Mexico and China.